Business leaders faced a topsy-turvy world even before COVID-19 hit. Technological change was bewilderingly rapid, customer attitudes and behaviours were shifting dramatically, political uncertainty was growing and global competition was increasing. The pandemic has turbocharged change to such an extent that constant learning is now more essential than ever.
Harnessing the positives that come with Artificial Intelligence (AI) will be critical. It’s not just the era of data analytics; it is also time to brush up on your emotional intelligence.
COVID-19 has compressed three years of change into three months, and organisations can no longer sit on the fence when it comes to dealing with innovation and new digital technologies, say some of Australia’s leading business educators.
Source: Financial Review